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Relationship and Resource Management in Operations

David Loader

Published by Butterworth Heinemann

Successful operations teams are built on talented resources and effective management. Relationship and Resources Management in Operations shows in practical terms the importance of the business relationships with internal and external counterparts.

Shows in practical terms the importance of the business relationships for financial operations management teams

Demonstrates how things can go wrong and what causes the situation

Examines the need to instil cultures in the team focusing on client service, risk and cost effectiveness

The text covers, via practical examples, the kind of scenario managers or supervisors might face in their role and shows what decisions could and should be made.

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